Services

Sara Sela offers our customers a variety of services including:
· Custom designs, alterations/modifications and repairs.

Men's jewelry can be done by custom order, with a description of the desired design and specifications on size (necklaces, bracelets and rings). All custom orders are welcome, allowing for availability of materials and at least one month for completion.

To schedule an appointment for in-store purchasing or custom design work, please email Sara with your name, email, phone number and desired time for appointment. Also leave your time table in which you can be reached for confirmation. Please refer to the Locations page for contact and location information.

 Return and Repair Policy
 All items purchased at  Sara Sela can be returned for a refund within 30 days of purchase, required that the item(s) is(are) returned in received condition; unaltered and undamaged. However, if an item is received damaged, it must be returned within 7 days and mark the package in the care of "Attention: Item damaged in delivery ".  Repairs for such items will be free of charge. Please be prepared to present your enclosed receipt/invoice and all the documentation that the piece came with upon return. Customers will be credited in accordance with their original method of payment, excluding shipping charges.

 Items being returned for repair can be done so at any time within the first 12 months of purchase. Please be aware of possible design changes when dealing with restringing pieces and especially if a main component is missing which cannot be matched exactly. Contact Sara@SaraSela.com with all design inquiries.

 Repairs for items returned beyond 30 days will have a minimal fee of $10; a final price will be determined upon assessing the repairs needed.

 Sorry, there are no exchanges.

Mark returns and repairs by addressing them in the care of "Attention: Return for refund"or "Attention: Return for repair " or  "Attention: Item damaged in delivery" to Sara Sela, 1841 East 21st Street, Brooklyn, NY 11229. Please fill out the given "Reason for return/repair form" with as much detail as possible.

Abbreviations found in product descriptions:


  1) SS- sterling silver          2) GF- gold filled                  3) BCS- beaded chain style

  4) MC- magnetic clasp     5) SRC- spring ring clasp     6) TC- toggle clasp
  7) FH- french hook            8) ST- silk thread                   9) HK- hand knotted
  10) SP- silver plated        11) GP- gold plated               12) PC- pewter clasp
  13) BM- base metal


 If you need a ring size adjustment, please note it when placing your order and/or email me at Sara@SaraSela.com, and include proper size, along with the order and item name/numbers. Ring size adjustments are done at no extra cost.